Blah, Me, News, Ponderisms, SharePoint, Technology, Work Drama

Lately, I’ve Been

It’s been a while since I posted anything here. I’m more active in sharing tidbits of thoughts in Twitter, or sharing some funny or thought-provoking pictures/posts in Facebook. If I post a picture up, it will usually be through Instagram (then fed through my Twitter feed) for insta-memorable moments, or Facebook for full-on albums.

Things I’ve been posting here lately are cool technology or interesting gadgets. I’m such a gadget whore. I can’t get enough of it. Thankfully, though, I’ve been keeping myself in check in not getting overboard (but oops! guilty: recently backed this).

However, I figured I should post more here. It would be a waste if I didn’t do anything with this site much, right?

I guess I can start with what’s been happening lately. You probably remember about my promotion last year in July. It’s been going steadily, though our application still hasn’t gone live company-wide. Lots of assessments, tweaks, and the three major reasons: compliance, governance, and budget. I learned these three big words from working on one single application to implement (another big word for me) for the whole company. This is a big deal, though. Such a huge undertaking to be had. This will change the whole company’s thought processes on how we collaborate and work. I’m even praying that I will be able to work from home full-time. Maybe.

So I’m doing all these meetings, doing all these testing, doing work, and everything. Right? Busy? Yes, sometimes. There is, of course, a lull once in a while right now because we are still in the planning process. However, my boss (manager) doesn’t think I’m doing enough. I don’t “have enough drive”. I’m not doing as much as my counterpart (there are two of us in the team) does.

What does he know? My co-worker has 8 years of experience in this. I have only 6 months experience in a product that was only introduced to me in passing due to issues of it when I was in customer support.

What does he know? He tells me he’s helping me get my foot in the door. Okay, so he did get my foot in the door, but c’mon now, give me some slack. I’m still learning. Heck, I don’t even have formal training in this. Send me somewhere where I can get validated.

I’m not aggressive. I do the work on what I’m handed to do. I accomplish things. I’m not just slacking off and doing nothing. I just do my job too fast.

Another thing there: too fast. I came from a world of customer support in the IT world, where “fast” is always the go-to thing we have to do to help the customer. I’m not used to wait-a-week-or-so-before-you-finish regimen when I can do it in less than five minutes. My philosophy was always “Work first, play later.” and from my husband, “Why let someone else do it, when you can do it yourself.”

I do things fast when I know I can do it that fast. It’s just to hard to go slow. But I have to do it. I have to be PC (politically correct), too. I can’t step on anyone’s toes. I have to wait for someone else to do what I could probably do. It’s hard, and it’s quite an adjustment, but I have to — no, will — do it. I’m just going to have to grit my teeth and bear it.

I do admit, there is a lesson on easing off on projects and waiting for a while. I’ve learned a few hard lessons on that, actually. So, it does pay off, and I won’t get my ass handed to me. I just have to slow down…and be zen.

I guess this post turned into a work rant. Heh. Sorry for the rant, just needed to get it off my chest. I feel a bit better now. I’ll just stop now and go back to work.

 

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Baby, Grr, Me, Ponderisms, Technology, Who Moved My Cheese?!, Work Drama

Changes and Stuff

Just wanted to tell everyone I’m still here. Since 2014 has started, I decided to make the one-photo-a-day challenge for this year. So keep an eye out on those posts from my Twitter feed on the sidebar of the blog. I am also trying to move my media blog to somewhere else than another WordPress site. I know, I know, I always change stuff. I need to stop! But I can’t! Hehehe! But anyway, I’m in the process of moving it from here to there.

In other news, I’ve been so busy at work. Operations is becoming more and more Service Desk, which makes me sad, and makes me so busy. And also, my manager wants to change my schedule. Again. Grrr. And yesterday, I learned a co-worker didn’t show up at all for the Operations shift! It doesn’t look like he was fired or anything, but this is the first time in my almost 13 years working here that a shift has not been covered. There’s something more going on in the “backend” that I am allowed to know. So much drama. I know more changes are coming. I think I’m going to wait it out for another 2 years and see if this job is still good for me. I’m not as happy as I was when we were still Operations. Maybe it’s time for a change soon. Sigh.

Are You Serious?!, Laughter, Work Drama, Wow

Funny Customer Service Anecdote

So, I was chatting with a co-worker tonight and he told me a funny true-to-life customer service situation he had experienced in his nine years of customer service.

This lady called him and said that her keyboard doesn’t work. He went through the steps of troubleshooting her issue:

  • was the keyboard plugged to the PC?
  • did she try to reboot her PC?
  • is there a loose or open wire on her keyboard cable?
  • when did the trouble start?

and so on. She said she did all those and explained it worked for a while and then stopped working.

So, my co-worker (I will call him A) sent a tech onsite to help hands-on. The tech called him back a half and hour later and this is how the conversation started.

Tech: Man, you won’t believe this.
A: What happened?
Tech: You just can’t believe what she did.
A: Did you fix it?
Tech: Yeah, I fixed it. *still has a shocked voice*
A: What was the problem?
Tech: She took out all the character keys out and put them in alphabetical order!

Imagine my ROFLMAO! It was hilarious! This was the first time I’ve heard this type of situation! It was too funny not to share. :)

Are You Serious?!, Grr, Who Moved My Cheese?!, Work Drama

Some More Work Drama

So, we had our first meeting of many meetings of how we can help improve what we do, etc. at work. I really don’t like meetings, but for me, I think this is like more of a social meeting. I don’t know why I think that, but it does help take out the “ugh, another meeting?!” feeling.

The team leader was asking what could be done to improve the SD/OPS team, so I suggested that B get a different phone JUST IN CASE, and I say JUST IN CASE for getting into SD calls. B butted in before I could finish not to involve her in any of that. What?! I understand that she does not like doing SD, but it’s not like we have to do it everyday. We are in AS NEEDED basis as far as SD calls are concerned and I just wanted to make things easier for us in the long run.

It totally pissed me off that she’s still acting like that when the rest of us are already doing it. She will eventually need to step up her game or “else”, at least from what I heard. It’s totally unfair that she’s the only one not even trying to learn or even helping out. There’s nothing in the world we can change unless our managers/directors change it. We are the underdogs and we really don’t have the power to change things. And with this new management, even if we voice our opinions, we still HAVE to do what they ask (tell) us to do.

Anyway, I’m totally expecting her to go off on me after other people are gone, but I won’t have none of that. I’m getting tired of her complaining she doesn’t want to do this and that. It’s like a broken record. A BROKEN RECORD SINCE NOVEMBER. She’s done the same kind of complaining before: when they moved us inside the Computer Room (or Data Center) and suffer the cold; when we moved to a totally different city location; when we moved to a different cubicle, and it goes on. She’s not a “Who Moved My Cheese?” kind of person. And this person has two degrees, I think even a Master’s degree (incredible, right.), and was a professor in DeVry University (glad I wasn’t there when she was). And, I don’t mean to boast, I am probably better skill-wise on this kind of job than her.

I should stop talking about her. I’m just so frustrated. I wish she would just accept what’s being handed to her and do her job. If she does quit or worse comes to shove, be fired, she won’t get paid the same amount of money she’s getting paid now. In my opinion, given the non-cooperativeness she’s doing right now, I think it will be better if she just quit. Because it’s giving me a headache. Even others around us are also feeling the strain of her complaints. I wouldn’t blame them.

Me, Ponderisms, Work Drama

First Day At The New Space

So, here we are. Finally, at the new space. I was more surprised at the emptiness of our old cubicle, though (they moved our PCs). I guess it just hit home that we won’t be sitting there anymore.

I went with my girls to the office last Thursday so they could see my new cubicle. I think they liked it, but it’s not as spacious as it had been in the old area. The SD had provided some potluck food for that day as well, to welcome the “co-habitation”. It’s too bad there were so much carbs (cookies, pasta, regular soda), so I just had to take a little bit of them to prevent me from getting a high blood sugar count later.

Today is really my official day back to work at the new space. It’s a bigger area, but there’s more people, too. I can’t take a nap like I used to, though I’m surprised J had his pillows and blankets out when I came in to take over the shift. However, the other guys seemed to be nice. I mean, they’re human, I know, but how “free” can I really be around them? Can I play games when I’m bored? Can I do this and that? Can I? Can I? I guess I’m just treading water for now. At least this girl during my shift today seemed nice enough and gave me some good pointers and even sent me her “cheat sheet” on how to troubleshoot some issues.

It’s also hard to get adjusted in not seeing the Computer Room. We have this window that we look back and see if people are in there or if we hear an alarm or something. I guess I’ll have to make more trips to walk around and check it.

I do like my new cubicle (because I have my own desk that no one can dirty, unless they use my PC)  but I’m not sure about my chair yet. It’s one of those expensive ergonomic chairs but I’m so used to this simple chair I had in the old space. Being pregnant and sitting on this new chair is either not helping me at all or helping me a lot. It’s really weird. I guess it’s another thing to get used to, or just get my old chair back.

Here’s to new adventures. I do love adventures, even if they are good or not. It’s still a good learning experience either way.

Me, News, Ponderisms, Work Drama

Officially Official

So, they’ve (work) been saying this for months now, since the start of the Service Desk (SD) move back in November last year that my department (OPS) is FINALLY moving to the SD location.

I knew it was inevitable. Despite our protests, negotiations, and discussions (MEETINGS!), we will still be moving. And that move starts tomorrow. It won’t  really truly make an impact on me until I come back to work on Saturday, but I know some people (her) will be feeling the brunt of the move of it tomorrow. And she’s all “awone”. Awww.  Well, unless one of the other staff is staying till late. I’m just waiting to see what she will rant about tonight after everyone is gone after business hours. I know I don’t like it, but I have no choice but to listen to it.

I’m always positive about changes. I know they can be a pain sometimes but there’s always a sense of “adventure” that adds to it. I know I’ll be happy I won’t be sitting next to her (and hopefully not smell her smelly farts – yes, it’s terrible). And I will have my own computer and desk (cubicle). Even though I have a positive outlook, I still have misgivings on this move. Because it’s not common sense. It’s hard to explain but yeah.

Also, I’m sure after all this is said and done, there will be more changes on the way. Maybe…just maybe…there will be something like, “Oh, this didn’t work, let’s go back there.” Well, here’s hoping, or not? I’m just torn in between “two worlds”.

So, here’s looking forward to Saturday.

Blah, News, Slumming, Work Drama

Migrations

So, I finally got some posts from my Livejournal blog imported to here. Wow, I didn’t think I had so many posts and from way back in 2003! I was reading some of them and I must say they are pretty interesting. Lots of dream posts, too.

On another note, I have barely slept. I think the most I’ve slept since last night so far is 20-30 minutes. And now, I’m awake again. Why, oh why, does this happen to me? I just want a decent night’s rest, without interruptions and sleep straight on.

Today is my yearly review at work, what they call, PEAC. It’s not my anniversary date this month but my company decided to move everyone’s PEAC, and I mean, EVERYONE IN THE COMPANY (more than 50,000 employees!!) to the month of February. It must be chaos for HR, the managers and employees. Sheesh. I had a bit of a problem with my PEAC schedule, though, since my manager wanted me to come in on my day off. Hell no! Thankfully, after I explained to him the situation he had rescheduled for today.

Also another meeting to go to today is to discuss “roles and expectations” with my team leader and manager. Hm…we’ll see how this turns out, hopefully it’s good!  I tell you, with my group’s new management and my years working in the same position, I’ve never seen soooo many meetings. Meeting this, meeting that…I think they’re bored.  Pretty soon, they will come up with lame excuses just to have a meeting.  I can’t wait to see that, lol.

Well, here’s to another day of busy, busy me. And it’s just Tuesday. Oy.